Your Student Support Network

Student Support and other services

We understand that student life isn’t always plain sailing. That’s why we have lots of support available at Leeds Beckett to help when you need it. Sometimes, you might not know what help you need, if so, Student Advice is a great place to start.

Take a look at some of the information below to get started, or contact Student Advice if you’re not sure where to go for help.

James Graham building
Image of a group of students talking around a table

Support services

Discover the range of services available in our student support network.

The Beckett Careers team are here to support students and graduates with all aspects of career planning and decision making, along with helping you to recognise and develop your employability skills.

At Leeds Beckett University, we will offer a range of support for care leavers and estranged students from pre-arrival right up to graduation.

The Chaplaincy is here for staff and students. All conversations are confidential. Chaplains are available for drop-in visits, for appointments, and we have a 24/7 emergency phone service.

Use the Chaplaincy:

  • Whether you have a faith (Christian, Jewish, Muslim etc.) or have no religious beliefs.
  • When you need someone independent and confidential to talk to.
  • If you're finding life difficult or you have a tricky decision to make.
  • If you have lost someone close to you.
  • If want to explore spirituality.

We support students with a wide range of long-term conditions, specific learning difficulties and disabilities including:

  • A specific learning difficulty such as dyslexia, dyspraxia or AD(H)D
  • A mental health condition
  • A physical impairment or mobility issues
  • Deaf or a hearing impairment
  • Blind or a visual impairment
  • A social/communication impairment such as Asperger's syndrome/other autistic spectrum disorder

This list is not exhaustive so please contact us if you are not sure if you will be eligible.

Our Student Immigration Advice and Compliance team is available to provide support for you throughout your stay here at Leeds Beckett.

They will help you to settle in and adjust to life in the UK.

We offer advice about student funding, benefits, budgeting and debt, over the phone and at appointments. Our Money Advice Line is open from Monday to Thursday between 10am and 12pm.

The Student Advice team support you throughout your time here at university, from when you first arrive, as you progress through your studies, through to graduation.

The team can help you with many practical elements of university life, from providing you with replacement student ID cards and official letters, as well as transcripts, to putting you in touch with your course team or other university departments.

The Student Wellbeing Team is a multi-disciplinary team made up of counsellors and mental health practitioners who are skilled and experienced in recognising how emotional and mental health difficulties can affect your time whilst at university. We offer a range of support to all current students and appointments are available at both campuses.

Leeds Beckett Students' Union logo

Students' Union Advice

University life can have its ups and downs. We all need a little help now and then and occasionally you may find yourself in need of advice and guidance. Our Advice Service provides free, confidential and independent help to all students at Leeds Beckett.

We've helped students with course issues, financial problems, house hunting and really anything that might crop up. If something is bothering you, get in touch!

Academic advice and support

We have a range of services and support to help you with your studies.

Your Academic Adviser will teach on your course and is there to support your academic development and will provide advice on how to get the most out of your learning experience at Leeds Beckett.

Our University promotes academic integrity and educates students about good academic practice throughout their time at Leeds Beckett University. We will investigate students who are suspected to have fallen short of good academic practice and will provide learning opportunities to enable students to avoid future breaches of the academic integrity regulations.

Your Course Administrator is your key contact at university. Their purpose is to ensure that you have the smoothest possible student experience whilst studying with us. If you have a question about your course or if you experience any problems, your Course Administrator is a great person to ask first.

Your Course Handbook is where you can find vital information about submitting assignments, mitigation and a range of other important issues.

Course Representatives are student volunteers who represent your views at course-level, at School Forums and in meetings with academic and administrative staff.

Discover is your academic search engine, which searches resources available from Leeds Beckett Library. These include books and most electronic journals and databases. Discover is a great place to start your research.

QuickScan is a short questionnaire which will help you find out your learning style, your need for study skills support and any indications of dyslexia or dyspraxia. It takes approximately 20 minutes to complete. A full report will be generated when the test is complete.

You can make an appointment with the Learning Support Officer if you would like some help to take the QuickScan questionnaire.

The Library supports your studies both on and off campus. Our website has links to thousands of electronic resources plus advice and support and our Skills for Learning team will help you develop your academic skills. If you've not already done so please take a look at the Study Smart modules for new and returning students which can be accessed via MyBeckett.

The University recognises that, from time to time, students may encounter issues which may prevent them from being able to submit or take assessment. Where this is the case, students can submit their 'extenuating circumstances' for consideration.

We at Leeds Beckett University are committed to ensuring that our students receive the highest quality experience whilst studying here and our University takes deliberate steps to engage all students, individually and collectively, as partners in the quality assurance and enhancement of their educational experience (see our Academic Regulations section 3.2).

Through Module Evaluation, we aim to:

  • Gather feedback from students on their experience of the modules on their course
  • Identify areas for improvement
  • Identify examples of excellent practice.

You can access your reading lists via your MyBeckett modules. They direct you to the essential reading for your course and let you check live availability of material, personalise and export them.

Get help from the Library with academic referencing and citing effectively in your academic writing, as well as learning what plagiarism is and how to avoid it.

The Skills for Learning team provide resources to support the development of academic skills via online workshops and appointments, MyBeckett modules, web resources and podcasts. 

Academic skills include the use of IT, numeracy, academic literacy, problem solving, critical thinking, working with others and research skills.

When you've enrolled as a student self-enrol on the Study Smart module on MyBeckett which will tell you more about what it's like to study at University and find out more about Library and IT support. 

Use the subject guides to find specialist resources for your course and for support in finding and using information for your assignments.

Taking the next step

The Beckett Careers Team

The Beckett Careers team are here to support students and graduates with all aspects of career planning and decision making, along with helping you to recognise and develop your employability skills.

This can be anything from career planning and understanding options with your degree, writing CVs and applications, developing a good online presence, help with interviews, and applying for further study (including teacher training), to searching for jobs and getting part-time work, understanding how to make the most of graduate fairs, and plenty more!

Other university services

If you need support settling into halls, the Residence Life (ResLife) team can help. They are here to look after your welfare and give you support whilst you're living in your accommodation.

Whether you're having problems with flatmates, finding it hard to adjust to your new setting or just want to meet a friendly face for a chat the team are available for you. They are available to meet with you, either in their offices on City Campus or at the following halls: Arena Village, Carnegie Village, Kirkstall Brewery and Marsden House.

Beckett Food is Leeds Beckett University's food and retail service.

We nourish our community with quality, fresh and authentic food and drink prepared by our chefs and baristas each day. We have a strong focus on supporting our community and doing good to help make a difference to the environment and our society, all profit is reinvested into our University.

Reward card

Make your money go further and enjoy loyalty rewards every time you spend in our University Food Courts, Campus Shops and Coffee Bars. Simply flash your Reward Card to;

  • Collect points which you can then use as credit
  • Freebies! Get every 10th hot drink free
  • Get Reward Card exclusive offers
  • Grab a free slice of cake on your birthday, our treat!
  • Add cash to your card and we'll add up to 10% extra credit

The Library’s one-stop shop for all your IT and system queries.

Trained security staff are on campus, and at many halls of residence, 24 hours a day to ensure your welfare and safety.

Security staff can help you with:

  • Lost and found property
  • First aid
  • Emergency assistance
  • Crime prevention information
  • Cycle storage
  • Reporting a crime

From competitive sports and teams to gym membership, recreational sport and coaching courses - the Sport and Active Lifestyle team can cater for all your needs.

As a student at Leeds Beckett you can benefit from our student bike hire scheme, discounted public transport travel passes, great facilities on campus for cyclists, walkers and motorcyclists, car sharing, discounted city car club membership and more.

Contact Student Advice

We are located in the Student Services Centres in the Leslie Silver building (City Campus) and Priestley Hall (Headingley Campus). Our opening times are:- Monday: 09.00 – 17.00 Tuesday: 10.00 – 17.00 Wednesday: 09.00 – 17.00 Thursday: 09.00 – 17.00 Friday: 09.00 – 16.30. If you have any questions in relation to your enrolment or Online Welcome system, please contact welcome@leedsbeckett.ac.uk