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Complaints
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The Student Complaints Procedure gives students a formal means of raising concerns and complaints where other opportunities or processes are not appropriate.
The Governance and Legal Services Team are responsible for managing student complaints and provides advice to staff and students on the complaints procedure.
The procedure gives the University an additional means through which it can identify and act on shortcomings in its services and practices and prevent the recurrence of the complaint.
The Students’ Union Advice Service can offer help and support with your complaint.
How do I submit a complaint?
The procedure gives the University an additional means through which it can identify and act on shortcomings in its services and practices and prevent the recurrence of the complaint.
The Students’ Union Advice Service can offer help and support with your complaint.
How do I submit a complaint?
Related links
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Students' Union Advice
0113 812 8400 For advice on making a complaint please call the Students' Union Advice Service. -
Complaints Email Address
casework@leedsbeckett.ac.uk If you require advice about the operation of the Student Complaints Procedure, please contact the Complaints Manager, Leeds Beckett University, Governance & Legal Affairs, by email.
This page was last modified: 07/11/2018
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