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Students

Urgent Support and Emergencies


In a life threatening medical emergency, a fire or a physical threat to life, first call the emergency services by dialling 999. 

In the event of an emergency, Security Services should always be informed on their 24-hour emergency number 0113 812 3165

Please use this number in the event that you experience any other emergency when you are in a university building. For example if you: 

need a first aider; need to report a crime; smell gas; become trapped in a lift (please use the emergency bell); are locked in a building (after hours).

To access urgent support for your mental health 

  1. If you feel that your life is in imminent danger then go to Accident and Emergency at the nearest hospital or contact 999
    • Leeds General Infirmary A+ E Department
      Great George Street, Leeds, LS1 3EX, Tel: 0113 2432799
    • St James’ Hospital A+E Department,
      Beckett Street, Leeds, LS9 7TF, Tel: 0113 2433144
  2. Call 111 (freephone, open 24 hours a day) - a trained adviser will ask you a series of questions and immediately direct you to the best service to support your needs.
  3. Call Leeds Crisis Assessment Service (CAS) on 0300 300 1485.  Call to speak to a highly trained clinician who will ask a series of questions to assess your needs. Leeds CAS is a 24-hour assessment service for people 18 years and over

In case of overdose, ingesting poison or suffering serious injury you must seek immediate medical help by dialing 999You should do this even if you do not feel poorly; the effects of an overdose can be delayed by hours (even days) and can be fatal.

Support Services and Helplines

  • Leeds Crisis Information - Crisis Support from a range of agencies
  • The Samaritans (24hours) - Tel: 116 123 / 0113 2456789
    The Samaritans provide 24hr, confidential, emotional support for anyone in crisis.
  • Nightline - Tel:0113 380 1381
    Term-time student run listening service 8pm - 8am.
  • Connect Helpline - Leeds Based emotional support and information free phone 0808 800 1212 6pm-2am
  • Papyrus Hopeline - Tel: UK 0800 068 4141
    A confidential helpline service staffed by trained professionals who can give non judgemental support, practical advice and information. Please be aware they are not a 24 hour service: Weekdays: 10am -10pm, Weekends: 2pm - 10pm, Bank Holidays: 2pm- 5pm
  • MindWell 'I need help now' information - Information on Leeds based and national support services for immediate help
The following information may also help you

Support following a sexual assault

If you have just been raped or sexually assaulted, or know someone else who has, please see our information on immediate support after sexual violence for how you can access help now.


This page was last modified: 30/08/2019

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