Terms and conditions

  1. Terms and Conditions

    In these terms and conditions (“Terms”),

    + 'you’, ‘your’ means a student of Leeds Beckett University. 

    + ‘us’, ‘we’, ‘our’ means Leeds Beckett University, a higher education corporation whose principal place of business is at the Rose Bowl, City Campus, Leeds LS1 3HB. 

  2. Acceptance of terms

    1. Please read these Terms and Conditions carefully. When booking your graduation place you will need to accept these Terms to complete your booking.  

    2. Where there is any conflict or inconsistency between these Terms and Conditions and any of our other terms and conditions governing your use of the University online store, these Terms and Conditions shall prevail (solely to the extent necessary to resolve such conflict or inconsistency).

  3. Booking places and buying guest tickets

    3. If you wish to attend your graduation ceremony you are required to book in advance using our online store. Booking times and dates can be found www.leedsbeckett.ac.uk/graduation. Your place at the graduation ceremony is free of charge.

    4. You will be able to book two free guest tickets for the ceremony that you are eligible to attend. Additional guest tickets are available at a charge of £10 per ticket.

    5. You will be able to book your place at your graduation ceremony and buy any guest tickets you require up until 17:00 on Monday 10 June 2024.

    6. You are expected to wear the appropriate academic dress at your graduation ceremony. You will need to book your academic dress (gown, hood and hat) with the university’s appointed robemakers and photographers William Northam, before Monday 1 July 2024. If there are any reasons (religious, belief or other necessary reasonable adjustments) that prevent you from wearing a gown, hat and hood you may be exempted if you contact eventsteam@leedsbeckett.ac.uk before 17:00 on Monday 10 June 2024.    

    7. Children aged two years and under can attend the ceremony but will need to sit on the lap of a guest.  You will need a child guest ticket from the online store for each child attending. There is no charge for a child guest ticket.  Children over two will need a standard guest ticket.

    8. If you are a registered disabled student and need a carer to accompany you at your graduation ceremony, or if any of your guests are registered disabled or have access needs, please indicate this at the time of your booking.

    9. You will receive email confirmation of your booking and all guest tickets. You are advised not to make travel arrangements for you or your guests until you have received this confirmation email. If you do not receive the confirmation email within two working days of booking online, please contact onlinestore@leedsbeckett.org.uk.

    10. If you have an outstanding tuition fee debt with us that is not settled before 17:00 Monday 10 June 2024 the University reserves the right to not permit attendance at a graduation 2024. Any bookings you have made will be cancelled and any guest tickets purchased will be refunded.

    11. If you are unable to attend the time and date of your allocated graduation ceremony, you will not be able to transfer to a different ceremony time and date. You can either graduate in absentia or defer to a later date. In the event of your allocated ceremony time and date being oversubscribed, we reserve the right to transfer you to an alternative ceremony time and date. In the event your guests cannot attend the alternative date, a full refund will be provided for guest tickets.

  4. Cancellations and refunds

    12. You may cancel your booking and receive a full refund of any paid for guest tickets up until 17:00 Tuesday 25 June 2024 . Cancellations will only be accepted via the link included on your booking confirmation.

    13. Requests for refunds after this date will be issued at our sole discretion. All requests for refunds must be made by Friday 27 September 2024 to be considered.

    14. If you are ineligible to attend your graduation ceremony because you have not met the criteria for conferment of an award, we will automatically refund any ticket fees paid. Refunds will normally be processed by Friday 27 September 2024.

    15. We reserve the right, acting reasonably, to cancel or delay any or all graduation ceremonies in response to circumstances beyond our reasonable control, including but not limited to circumstances relating to the Covid-19 pandemic. If we do cancel any or all graduation ceremonies, we will refund the purchase of any guest tickets within six weeks of the cancellation.

    16. In no circumstances will we be liable for the refund of any costs of you or your guests in the event you cancel your booking or fail to attend or where we cancel or postpone the graduation ceremony pursuant to paragraph 15 above.

  5. On the day

    17. All students and guests will require an e-ticket (on a mobile device or printed) to gain entrance to the graduation ceremony venue. Information about receiving your e-ticket and your guests’ e-tickets will be communicated to all students in advance of the graduation ceremony. Entry will not be permitted without a valid e-ticket (regardless of the reason for not being able to produce it). You will also need your e-ticket to register your attendance at City Campus on the day.

    18. Graduation is a formal occasion and you are expected to dress appropriately in business or formal clothing. Denim, leisurewear and party-wear are not permitted. We reserve the right to refuse you entry to the ceremony if you are not dressed appropriately.

    19. You must check-in at City Campus at least two hours before the start of your ceremony. You will also need to collect your academic dress from City Campus, where official photography services will also be located.

    20. Backpacks and large bags are not permitted in the graduation ceremony venue. Cloakrooms will be available at our City Campus. Any items left in the cloakroom will be at the owner’s risk and we do not accept liability for any items left in the cloakroom or unattended in any of the venues used for graduation activity. Bag and body searches will be in operation. Please allow sufficient time before your ceremony to pass through security. Prams, pushchairs and mobility scooters are not permitted in the graduation venue (unless otherwise agreed in advance with the graduation team).

    21. Doors to the graduation ceremony venue will close 15 minutes before the start of each ceremony. Guests must be seated in the ceremony auditorium prior to this.

    22. We ask that all guests remain seated in the ceremony as students’ names are announced to walk across the stage and that guests are respectful to the conduct of the ceremony.

    23. You and your guests must behave in an appropriate manner. We have the right to eject anyone behaving inappropriately or causing concern in relation to safety, health or wellbeing.

    24. We reserve the right to refuse entry or remove any student or guest where it appears to us in our sole discretion to be necessary for the good conduct of proceedings and/or the safety, health, and wellbeing of students, guests, or staff.

  6. Data protection

    25. By booking a graduation ceremony, you are giving your consent to us publishing your full name (as it appears in our student record system) and award title on the Leeds Beckett University website, on screens at the event and in promotion of graduation. Please see the privacy notice. If you do not wish for your information to be used in this way, you must notify us by email to eventsteam@leedsbeckett.ac.uk before 17:00 on Monday 10 June 2024.


     
  7. Filming and use of images

    26. All graduation ceremonies will be photographed, filmed and live streamed via live webcast across the internet at www.leedsbeckett.ac.uk/graduation by us or our agents. Your full name will be announced as you cross the stage. By booking graduation, you are giving your consent to the recording and transmission of images (both still and moving) of you and your guests. We retain all rights in any images and/or film, which may be used for publicity purposes and marketing materials. In addition to this, footage from graduation ceremonies will be made publicly available on YouTube and University social media channels during and after the graduation ceremony.

    If you do not wish for your information to be used in this way, you must notify us by email to eventsteam@leedsbeckett.ac.uk before 17:00 on Monday 10 June 2024

  8. Graduation third party services

    27. We will share your student ID, name, course and award with our third-party suppliers for graduation services in order to enhance the experience we provide to you and improve the service you receive from them. Our third-party suppliers are: our appointed robemakers and photographers, William Northam, with whom we will share your data to improve their booking service; Qflow e-ticket provider; approved sign language interpreters, with whom we will share data to improve the experience during the ceremony; and StageClip video clip contractor to provide you with a personalised clip of you crossing the stage at graduation.

    28. Any services purchased from third parties such as graduation academic dress hire and photography are subject to the terms and conditions of those third-party suppliers. We are not liable to you whether in contract, tort (including negligence) or otherwise for any losses arising from any contracts you enter into with any third parties in relation to your graduation ceremony.

  9. Force majeure

    29. If your graduation ceremony cannot take place or is delayed because of circumstances beyond our reasonable control, we will not be liable for any direct or indirect losses incurred by you or your guests. Examples of such circumstances include (without limitation): war, terrorism, civil commotion, fire, flood, adverse weather, natural disaster, act of God, outbreak of communicable disease, epidemic, or pandemic (including but not limited to the Covid-19 pandemic), any strike or labour dispute, interruption or failure of any utility service, and any law or government order, rule, regulation, or action by a government or public authority. You and your guests should ensure that you have sufficient insurance protection to cover any losses you may suffer as a result of a ceremony being cancelled or delayed.

  10. Liability

    30. Subject to paragraph 32  we shall under no circumstances be liable to you or your guests, whether arising in contract, tort (including negligence), breach of statutory duty, or otherwise for any loss of profit, loss of sales or business, loss of agreements or contract, loss of actual or anticipated savings, loss of use or corruption of software, data or information, loss of or damage to goodwill, reputation or business contacts or any indirect or consequential loss arising under or in connection with these terms and conditions.

    31. Subject to paragraph 32 our total liability to you in respect of all other losses arising under or in connection with the Agreement, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed the amounts paid or payable by you in relation to guest tickets.

    32. Nothing in this Agreement limits our liability for death or personal injury ’caused by negligence, fraud or fraudulent misrepresentation any liability under the Consumer Rights Act 2015 or any other matter which cannot legally be limited or excluded.

Failure to comply with any of the above Terms and Conditions may result in the student and their guests losing their places at the graduation ceremony.