student support

Our academic and professional services staff work together to form a coherent support network for students. Often students will choose who they feel most comfortable talking to. Here are just some of the options for them.

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Every student has an allocated academic advisor who supports their academic development and progress, and provides face-to-face advice about how they can get the most out of their course.

Academic Advisors

Course Administrators deal with day-to-day questions from students about their course, working closely with academic staff and professional services teams to refer onto specialist services if needed.

Course Administrators
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Our libraries provide course resources, study space, skills for learning workshops and student IT support.

The Library
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This team is the place to go for general help, support and signposting to more specialist services. Even if your loved one is unsure what help they need, Student Advice is a great place to start. They are based in the Student Services Centres on each campus and some of the team are even graduates themselves.

Student Advice
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Based in our university’s accommodation, Residential Officers work to make students feel part of a community. They will give advice, mediate, deal with emergencies, or even just take the time for a chat.

Support in student accommodation
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Our award-winning team offers students information, advice and guidance on student funding, benefits, budgeting and debts. They provide support for students in financial hardship.

Student money team

This team supports students with all aspects of career planning. There are regular opportunities to connect with employers, gain work experience and explore career options, including careers fairs, employer networking events, workshops and mentoring programmes.

Careers team

Every student has an allocated academic advisor who supports their academic development and progress, and provides face-to-face advice about how they can get the most out of their course.

Graphic image of a mouse, keyboard, pen and notepad to imply someone working

Course Administrators deal with day-to-day questions from students about their course, working closely with academic staff and professional services teams to refer onto specialist services if needed.

Our libraries provide course resources, study space, skills for learning workshops and student IT support.

Graphic image of books

This team is the place to go for general help, support and signposting to more specialist services. Even if your loved one is unsure what help they need, Student Advice is a great place to start. They are based in the Student Services Centres on each campus and some of the team are even graduates themselves.

Graphic of two chairs at a table

Based in our university’s accommodation, Residential Officers work to make students feel part of a community. They will give advice, mediate, deal with emergencies, or even just take the time for a chat.

Graphic image of Broadcasting place

Our award-winning team offers students information, advice and guidance on student funding, benefits, budgeting and debts. They provide support for students in financial hardship.

Graphic of a piggy bank and coins

This team supports students with all aspects of career planning. There are regular opportunities to connect with employers, gain work experience and explore career options, including careers fairs, employer networking events, workshops and mentoring programmes.

Most students adapt to university life with few difficulties. However, if you ever feel your loved one would benefit from some extra help or advice, here at Leeds Beckett University we have several services in place to provide the support they need.

Student Wellbeing & Mental Health

Our Student Wellbeing Team is accredited by the British Association for Counselling and Psychotherapy and provides counselling and mental health support to students who are experiencing difficulties in relation to their mental health. 

We also provide a range of self-help resources and we work with partner organisations such as the NHS to help our students look after their mental health. 

In addition, our university is partnering with Kooth Student, who offer an online counselling and emotional well-being service through mobile, tablet and desktop.

The service is available to all our students, providing free, anonymous, online counselling during the afternoons, evenings and weekends, 52 weeks a year. 

We have also joined up with the Students’ Union to produce a university-wide mental health and wellbeing action plan for students and staff.

From physical and emotional, to financial and social, it covers a range of areas your loved one may need support in.

Safety and security

Trained security staff are on campus and at many halls of residence 24 hours a day to ensure the welfare and safety of our students.

Student Health while at university

We strongly encourage our students to register with one of the many GP surgeries in the local area, and remain registered with their home dentist, as waiting lists for NHS dentists can be long.

Students, particularly freshers living in halls, are at higher risk of contracting meningitis and other infectious diseases, such as mumps.

We therefore recommend that students moving away from home ensure they are up to date with their vaccinations, including the MMR booster. All first-time students up to the age of 25 are eligible for the MenACWY vaccine under the NHS vaccine programme. 

Student Health Guide

This year, our students will have access to an online comprehensive ‘Student Health Guide’. The guide is packed full of information about life at Leeds Beckett, as well as other relevant student life topics

Find out more

Get more information about the wellbeing services we offer and how your child can access them.

Student Wellbeing Team

Where a student has declared a disability on their UCAS application, our Disability Advice team will contact them to ask them to register with the service. An appointment with a Disability Adviser can then be arranged over the summer period, the best way of ensuring reasonable adjustments are in place for the student when the course starts.

For information on Disabled Students Allowance (DSA) and how to apply, please visit GOV.UK.

To see our full set of information pages relating to every aspect of student life, please visit our Student Hub.

Disability should never be a barrier to going to university.

Disability Advisers recommend individual adjustments for your child and will produce a Reasonable Adjustment Plan (RAP) which is then circulated to their Course Team to implement. 

It is extremely important that all disabled students apply for Disabled Students Allowance (DSA), which is a government fund to cover the extra costs of studying at university related to their disability, in addition to the support that the university provides.

Students should apply as soon as possible as the process can take as long as 14 weeks. Please visit our DSA webpage for more detail.

What support is available?

Support is available to students with a range of disabilities and long term conditions such as dyslexia, dyspraxia, a mental health condition (e.g. depression or anxiety), a long term health condition (e.g. epilepsy, diabetes, etc.), autism, a physical or a sensory condition. 

We tailor our support on an individual basis to ensure that your child will receive the most effective support for them. 

Examples of support that our students have found useful are:

  • Exam or assessment adjustments (e.g. extra time, use of a PC, etc.)
  • Support with reading and research (e.g. extended book loans, assistance to locate or / and collect research material, access to alternative formats, etc.)
  • Access to handouts and notes in advance of taught sessions
  • Additional support from your tutors (e.g. assistance to catch up on missed work or to check your understanding, as required)
  • Permission to record taught sessions
  1. DSA support

    Examples of DSA support are: 

    • Access to specialist software (e.g. text to speech to assist with research and proofreading, mind mapping to assist with planning and organising your work, a recording device to assist with note taking, etc.)
    • 1:1 support (e.g. mentoring, study skills tuition, etc.)
  2. Disability Assessment Centre

    At Leeds Beckett, we have a dedicated Disability Assessment Centre (DSA), which assesses study needs as part of the Disabled Students’ Allowance process. 

    If your child has received a letter from DSA instructing them to book an assessment, encourage them to get in touch by calling us on 0113 8123357, or emailing dac@leedsbeckett.ac.uk. 

    We are able to offer online remote assessments. 

    More information can be found on our disability assessment centre page.

Disability Advice

Our Disability Advice Phone Line is open Monday to Friday 9:00am – 4:00pm. If you wish to speak to a member of our team outside of these hours please use our Call Back form and we will try to get back to you within two working days. 

Leeds Beckett is committed to ensuring the safety, health and wellbeing of our students, working towards embedding a culture of zero tolerance to all forms of harassment and discrimination.

  1. Find out more about our Zero Tolerance campaign. 

support - report - respect

We have a campaign around Zero Tolerance to sexual violence, harassment and misconduct in all forms. We take a support-report-respect approach in our work.

Support

We have a dedicated Support Network of staff who are available to listen and advise on options both for accessing appropriate support and formal reporting of an incident or behaviour.

Report

Students can report any incident they have experienced or witnessed via the ‘Zero Tolerance’ online reporting form. 

These can be done anonymously.

Respect

We provide education and training to staff and students including:

  • Online consent training
  • Bringing in the Bystander: Sexual Violence Prevention Workshop
  • Cultural competency

Contact

For more information on the support we offer, please visit our dedicated webpages, or contact the Student Advice Hub.

Call us: 01138123000

Email: zerotolerance@leedsbeckett.ac.uk

Our services ensure students get to the right place and respect the privacy of the individuals who have chosen to speak to them. For more details on our support teams, please see our A-Z of Services.

Concerns

If you have concerns about a student over the course of the academic year, you are welcome to contact the course team, or our central Student Advice via email or telephone:

Please also be aware of how we manage the confidentiality of our students.